Graal « Heaven » Knit « Heaven Sent »

All orders are processed in our warehouse. Please allow us additional time during holidays or sales periods.

We process orders Monday through Saturday. Orders are processed within 24-48 hours of the order date, and shipped the next business day. Please note that we do not process any orders on Sundays.

Graal has a 14-day return policy

You have 14 days from when your order is delivered to ship/postmark it back to our return center for a refund or exchange.

 

Any claim regarding the delivery of Product(s) must be submitted in 14 working days following receipt of the Product(s). They must be sent in their original condition (packaging, accessories, tag, etc.), using the documents provided in the parcel. If you need any further information, you can send an email to Graal.brand@hotmail